Law firms: how to get recommended by ChatGPT, Gemini and Claude
“Which employment lawyer in [town] to challenge a dismissal?”: more and more people put this question to an AI before phoning a firm. To be cited, a firm needs to make its practice areas and expertise visible, while respecting the profession’s rules on communication.
What AIs check for a lawyer
- The profession’s directories: your bar’s directory and the national directory (in France, the Conseil national des barreaux; in England and Wales, the Law Society’s Find a Solicitor).
- The firm’s Google Business Profile.
- Legal articles that answer the public’s questions, on your website or in the press.
- Professional rankings and guides, for commercial firms.
- The pages of your website dedicated to each practice area.
AIs link a lawyer to a specific question when a page covers that subject clearly: a website limited to an “Our expertise” page listing fifteen areas of law is unlikely to be picked.
What professional rules govern
Pages to create on your website
- One page per practice area you genuinely cover, explaining the situations you handle, the steps and the usual timescales.
- Articles answering clients’ frequent questions, with references to the legislation and an updated date.
- A fees page setting out how you charge (fixed fee, hourly rate) and, in France, reminding readers that a written fee agreement is mandatory.
- One page per lawyer: bar, background, any specialisation certificates, languages.
- A practical page: address, directions, booking, remote consultations, legal aid where applicable.
- LegalService or Attorney structured data (schema.org), matching the visible content.
Client reviews and professional secrecy
- Fake reviews and paid testimonials are forbidden, under both professional rules and consumer law.
- Never reply to a review in a way that confirms a client relationship or mentions a case.
- Opt for a general reply and an invitation to talk privately.
- Before asking for reviews systematically, check your bar’s or regulator’s guidance.
Mistakes to avoid
- Claiming to be a “specialist” without the certificate, or calling yourself “the best lawyer in [town]”.
- Undated legal articles, which an AI may reuse after the law has changed.
- A lawyer who has left still listed on your website or in directories.
- Check your robots.txt file: blocking OAI-SearchBot, Claude-SearchBot or PerplexityBot can keep you out of answers that use web search. You can refuse the training crawlers (GPTBot, ClaudeBot) without blocking the search ones.
Law firm checklist
- One page per practice area you genuinely cover.
- Dated, sourced legal articles.
- A clear fees page.
- Directory and Google listings consistent with your website.
- No comparative claims and no uncertified “specialist” title.
- Replies to reviews that respect professional secrecy.
- AI search crawlers allowed in robots.txt.
Measure your visibility in AI answers
Ask questions by practice area and by town, as a member of the public would, and note the firms and sources cited. Saykora’s free test does this on ChatGPT, Gemini and Claude with web search on, using questions generated from your website, and gives you the AIs’ exact answers, the competitors cited and an action plan. See our method.
FAQ
Can a lawyer publish client reviews on their website?
In France, genuine, unpaid testimonials are not banned as such, but they must respect the principles of dignity and tact as well as professional secrecy. If in doubt, ask your bar or regulator.
Do I need to write lots of articles?
A few precise, up-to-date articles on the questions your clients actually ask are better than a stack of generic text.
Do AIs recommend lawyers by name?
Often, when the question is about a town and a practice area. They then rely on directories, reviews and websites that cover the subject precisely.
Sources consulted (8)
- Paris Bar: guide to lawyers’ digital communication (in French)
- ARPP: advertising and lawyers, decree of 28 October 2014 (in French)
- Conseil national des barreaux: mandatory fee agreements (in French)
- economie.gouv.fr (DGCCRF): online reviews and fake comments (in French)
- Google contributed content policies: fake engagement
- Google Search Central: AI features and your website
- OpenAI: crawlers (GPTBot, OAI-SearchBot, ChatGPT-User)
- Anthropic: crawlers and how to block them
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